Frequently Ask Questions
Here’s a list of many asked questions, that business’s would like to know beforehand.
- What is CSCBeyond?
We are a company of trained professionals that enjoy IT and want to help make your job easier by giving you the best opportunities, chances and decisions to utilize your ideas into becoming reality.
- I know someone who can do me any project I need on my computer, why shouldn't I ask them?
Computers are a business fundamental and continuity critical tool for your business. While your family members or friends might be a short term solution, it is much better in the long term to employ professionals. Most people that can do projects on “computers”, are not trained for the use of computers and won’t get you the most security and consistency from the computer. It’s better to spend a little more now to have trained professionals, therefore avoiding having to pay more and increase downtime later on.
- We know we need a new IT system but we don’t know where to start.
Well you came to the right place! You could either contact us by sending an email which is available at the footer of every page. Another way is to contact us directly from our homepage contact area which provides you with our contact information. We’ll hear the issue or what you need and provide you with options on where to start.
- Will we have the flexibility to expand and support the growth of your company or business?
Yes, since we are an outsourcing company, we will be able to expand your business and help you with any future business plan that you need. A new IT solution usually lays the foundation for growth and we will assist you through the way in helping you show your clients what you are truly about.
- We have our own computer network, would your systems be able to support them?
Yes, any computer network that meets basic qualifications would work. We will be able to fulfill any requirement that you need and make sure everything runs smooth.
- How is support provided?
Our team provides IT support for any issue that you are experiencing weather it is a big or small issue. Either we give you step by step on how to solve the issue or get remote access. We will work on making the issue fixed discretely and quickly.
- How many times can we contact you?
As much as you need, you can contact us anytime for any project or IT support that you need. And we will be able to assist you or begin producing the project that you need.
- Our current IT system is lacking many qualifications, are you able to provide us with a more resourceful one?
We are here to support and fulfill your needs, as well as improve your IT system. And create you a creative atmosphere that you would be more comfortable in.
- Do we need to have any technical background or knowledge when contacting you?
No, you will just need to tell us what you need and what your expectations are, so we are able to help you better. You can ask us if you have any questions or concerns and we will answer you and give as much explanation as needed.
- Have any other questions or concerns?
Contact us! We would love to answer all your questions and give you a better knowledge of anything you need clarification on.
- Why do I need a Web Site?
Normally, the worst reason for doing anything is “because everyone else is…”
However, if you’re marketing a product or service and you are NOT advertising where your competition is, you’ll find yourself left behind very suddenly.
In the past, when your customers were looking for a product or service, their easiest option would be to pull out the Yellow Pages to search for a store or company in their area that provided the product or service they were in need of. Sometimes this supplied a name and phone number or an address. On more rare occasions; an advertisement photo with a list of services or products.
With the Internet today, that same customer can go to a search engine or index and be presented with a list of businesses that fit their needs, with links to their web pages. Those web pages are loaded with product pictures and price lists, maps and phone numbers, and even online Shopping Cart system which allow the customer to order products and services–all without ever having to leave the house or office.
Perhaps you have a “service” oriented practice such as accounting, law, or medicine that’s already doing well and you’re wondering why you should burden yourself with the added expense of a Web site. Simply put, not having a web site will soon be like not having a listing in your local Yellow Pages. In the Web world, this is referred to as a “corporate presence.” Even if your best business comes by
Word-of-mouth, your potential customers may want to check you out. A well-designed, professional web site can give you added visibility and credibility. Especially if you provide a public service and your goal is to get information to a large number of people almost instantaneously. Additionally, the cost of maintaining a Web site is probably the most cost effective advertising you’ll ever do.
The Internet is one of the first places a person who has access to a computer will go to get information. As one source put it, “the Internet ‘IS’ information.” Whether its information on Hepatitis C or a specific product or service, the World Wide Web is *the* place your customers look to for information.